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Secure Payment

Payment cards: Carte Bleue, Visa, Eurocard, Mastercard

Payments are processed by CREDIT DU NORD whose head office is located at 28, place Rihour - 59800 Lille.

We do not possess or store your bank details at any time - they are directly transferred in encrypted format to our bank.

To limit fraud and identity theft, credit card payments require two factor authentication (3D Secure). Your date of birth or a security code (sent by SMS) will be required to validate your payment.

Check that you are in secure mode when entering your credit card number.

A transaction is secure when a closed padlock appears at the bottom of your browser (or next to the site address) and when the site address "http: //" becomes "https: //". The "S" following the "http" indicates that your information will be encrypted before being sent to the payment provider.

Paypal payments, with or without a Paypal account

You can settle your order with your Paypal account.

Paypal will also allow you to settle your order by credit card, without having to open a Paypal account. Choose this payment type if your credit card is not compatible with two factor authentication (3D Secure).

Shipping & Delivery of our chocolates

Shipping costs & delivery times

The delivery time frame indicated below is calculated from the moment the package leaves our premises. All orders are shipped within 24 to 48 hours of receipt of payment, on business days only; orders placed on Fridays will therefore not be shipped until the following Monday or Tuesday

We would like to remind you that Espérantine, being an artisanal confectionery, might require an additional delay of one or two days in the case in which regular daily production proves insufficient to cover your order.

(manufacturing, packaging and shipping).

Once paid, the order is final and cannot be canceled.

The shipping costs include postage as well as preparation costs related to your order.


Europe*Colissimo International > Délais : 5 to 10 days**
Package weight Shipping cost***
jusqu'à 1kg 15€
de 1kg à 2kg 18€
de 2kg à 3kg 20€
de 3kg à 4kg 22€
> 4kg 24€

* Allemagne, Andorre, Autriche, Belgique, Chypre, Danemark, Espagne, Finlande, Grèce, Irlande, Islande, Italie, Liechtenstein, Luxembourg, Malte, Norvège, Pays-Bas, Pologne, Portugal, Royaume-Uni, Suède, Suisse
** après expédition de nos locaux de votre commande.
*** le coût d'envoi comprend les frais d'expédition et de préparation de votre commande


Canada, États-UnisColissimo International > Délais : 5 à 10 jours*
Poids du colis Coût de l'envoi: frais d'expédition et de préparation inclus
jusqu'à 1kg 25€
de 1kg à 2kg 27€
de 2kg à 3kg 35€
de 3kg à 4kg 46€
> 4kg 48€

* après expédition de nos locaux de votre commande.
** le coût d'envoi comprend les frais d'expédition et de préparation de votre commande


Asie, Outre-Mer, Océanie, Amérique du Sud*Colissimo International > Délais : 10 à 15 jours**
Poids du colis Coût de l'envoi***
jusqu'à 1kg 28€
de 1kg à 2kg 32€
de 2kg à 3kg 43€
de 3kg à 4kg 54€
> 4kg 65€

* Arabie Saoudite, Chine, Hong-Kong, Japon, Singapour
* Guadeloupe, Martinique, Saint-Barthélemy, Saint-Martin, Saint-Pierre-et-Miquelon
* Australie, Nouvelle-Calédonie, Nouvelle-Zélande, Polynésie Française, Terres Australes Françaises, Wallis et Futuna
* Argentine, Brésil, Guyane, Guyane Française
** après expédition de nos locaux de votre commande.
*** le coût d'envoi comprend les frais d'expédition et de préparation de votre commande



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